Frequently Asked Questions

We currently provide Airbnb concierge party services in the Nashville, TN / Davidson County area.

Yes, absolutely! We love a custom theme and we also love the classics you may see on pinterest or social media. As a result, we offer pre-set themes and custom designs.

An initial 50% non-refundable deposit is required to confirm your booking. The remaining 50% is due 1 month prior to your event. If paying in full is preferred then please let us know in advance so that we may adjust your payment schedule. Any service deliverable adjustment requests on a fully paid event need to be made no later than 1 month prior to your date. If for any reason you need to cancel a fully paid event then your payment may be applied toward a future event within 12 months. A $100 late fee will be incurred for parties booked less than 2 weeks out to secure labor and cover any potential rush shipping costs.

Standard check-in times are typically 3:00 or 4:00 pm CST. Early check-in potential times can vary by host, seasonality, and if anyone is checking out that morning. The only way to guarantee an early decor time before you arrive to check-in is to book your stay an extra day before, no later than 4 weeks prior to your trip. The exception to this is if you are staying with Nash Rentals, SkyShare Management, Hallson Hospitality Co, Misfit Homes, Stay Nashville, or The Swiftie Suite as we coordinate with their teams to decorate in advance regardless of your early or regular check-in time. The decor time assigned 2 weeks prior to your event is firm. Any requests to adjust decor times based on last-minute (week-of or day-of) early check-in approvals are assessed and accommodated if possible, but not guaranteed.

We use high quality materials. The balloon garlands can last 1-2 weeks indoors if kept out of direct heat and sunlight.

We provide tear down instructions and your group is responsible for taking down all of the decorations. Alternatively, we offer a Tear Down service for our team to return right before your check-out time to do this for you.